Starting from today, July 1, 2013, the British Airways (BA) now allows customers to switch on their mobile phones and other handheld electronic devices after landing, globally.
DigitalSENSE Business News notes that hitheto customers have been forced to wait until their aircraft has come to a complete stop and the doors were opened before they could use their iPads, Kindles, eReaders and mobile phones.
Ian Pringle, the British Airways’ flight training manager, pointed out that once the aircraft has vacated the runway, cabin crew will make an announcement to customers to let them know they could use their handheld mobile devices.
The manager disclosed that British Airways has demonstrated to the Civil Aviation Authority (CAA) that their customers could safely use their handheld electronic devices, once their aircraft vacates the runway.
The approach by British Airways to the CAA was made in response to feedback from the airline’s customers.
Recalling that earlier this year, British Airways was the first UK airline to allow customers on long-haul services to watch in-flight entertainment from the moment they board the aircraft to the time it arrives at its destination, following consultation with the CAA.
“Customers will no longer have the frustration of having to wait until their plane has arrived at the terminal building before being able to use their mobile phones and other handheld electronic devices, Pringle said.
The flight training manager also noted that presently, they have that extra time to phone ahead for that important business meeting, check their emails, or make sure someone is there to meet them at the airport.
However, Pringle emphasised that customers on departing flights will still need to turn off all their handheld electronic devices when the aircraft leaves the gate, in line with current regulations.
Remmy Nweke
... Making SENSE of digital revolution!
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