Monday, April 29, 2013

Editorial: Before you port that mobile number

On Monday, April 22, 2013, the Nigerian Communications Commission (NCC) made paid its promise to bring to the Nigerian telecommunications consumers; the scheme tagged Mobile Number Portability (MNP), with its beauty being that no matter which network you decided to port to, you still have your mobile numbers intact.
From the time the MNP was initially proclaimed in the Nigerian telecoms market in 2006, it could be said that it took NCC almost seven years to get this finally off the table, but there are reasons for the delays, which included that mobile operators in the country were not ready for the scheme.
At first, it was the fear that some of the operators would have subscriber cut, later it was on infrastructure, yet finally it arrived following NCC’s directive last year to say that Mobile Number Portability must take its root before the end of the year, still yet, the operators came up with one excuse or another till this first quarter of 2013.
Though the introduction of this scheme is commendable as Nigeria telecom space does not need to wait until every ‘t’ is crossed and ‘I’ dotted, bearing in mind that technological evolution does not wait for any given country or people to be ready before its introduction or adoption.
Therefore, following the introduction of Mobile Number Portability (MNP) scheme it’s important to note that there are processes to undergo before your numbers could be ported to another mobile network.
According to the Executive Vice Chairman of Nigerian Communications Commission, Dr. Eugene Juwah, any one desiring to port his current mobile number must first of all visit any of the potential recipients mobile operator to get the general idea of the exercise followed by sending ‘PORT’ to ‘3232’ and other interactions will follow from the Interconnect Clearing House, the only clearing house for MNP in the country; until the telecom consumer receives a Short Messaging Service (SMS) alert that he or she has been ported successfully.
Another point of note before you can port that your mobile number is the fact that it takes about 48 hours to complete. Although, there were some teething problems from the porting process, few days after commencement, whereby those who reportedly ported successfully and even got alert to that effect where unable to make calls and receive SMS. It’s hoped that these challenges would soon be over.
In furtherance of the enlightenment needed on MNP, the National Association of Telecommunications Subscribers (NATCOMS) through its national president, Chief Deolu Ogunbanjo distributed the Frequently Asked Questions (FAQs) on MNP developed by NCC.
Be that as it may, analysts in the industry while lauding the exercise commencement, raised some issues that cannot be ignored, which includes the fact that most Nigerians now have more than two Subscriber Identification Module (SIM) cards because of poor quality of service among the mobile network operators. Has this been addressed properly?
Also, they maintained that most Nigerians have in fact ‘ported’ themselves manually with such innovation of having SIM cards across the networks for the sake of searching for better quality of service. And based on these, what are the anticipated mobile numbers of portable subscribers?
Despite the fact that the introduction has kick started another round of competition hype, industry watchers are still skeptical about the surge in mobile number porting in the coming months and years.
According to them, this may have paved the way for NCC to license only one Porting Operator in the name of Interconnect Clearing House and obvious lull or apathy by several other clearing houses already existing to buy full time into the ‘Porting Operator’ bid when it was thrown open.
As we thinker on Mobile Number Portability and its attendant advantages and disadvantages in this environment, it’s very important for anyone agitating to port from one network to another to really answer the posers raised here. Otherwise, porting from one mobile network to another in search of better quality of service could be a nightmare for the next 90 days before you can re-port to any other network, above all, the risk of data lost, should not be taken lightly as most Nigerians still have their primary data stored on SIM and once you port, be sure to lose such data, which may include but not limited to phone numbers of your contacts.
Porting may be free, but according to NCC, change in SIM card may not be free as operators are free to charge discreetly based on their business modules. So, think deeply whether you really need to port and its consequences as we await the extension of the porting scheme to the Code Division Multiple Access (CDMA) networks.
For now, port wisely in spite of the campaigns and incentives.

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