Monday, February 3, 2014

Fears over outsourcing telecom towers, unfounded says Ogunsanya, Airtel’s CEO




The Chief Executive Officer (CEO) and Managing Director of Airtel Nigeria, Mr. Segun Ogunsanya, has assuaged  the fears surrounding the reported outsourcing of telecom towers to specialized entities, saying it would not lead to job cuts, reports DigitalSENSE Business News.

In a chat with DigitalSENSE Business News on Monday in his office, Mr. Ogunsanya who assumed office in Airtel Nigeria January 2013, insisted that outsourcing a unit like tower management would lead to job cut, it would lead to a shift to core-competencies of telecom engineers, thereby creating more jobs and encourages capacity building in specialized area, which brings about excellence.

“… So the fear is unfounded,” he told DigitalSENSE Business News, stressing that there is no basis for the speculations making a round about job cut within the telecom sector due to such outsourcing.

He pointed out that the step by telecom operators will enable operators to concentrate on their core competences and also make it possible for those who are better equipped professionally to manage the towers to do so.

The eco-system of telecommunications business is growing like a wide value-chain, which has Nigerians at the epicenter; “So, more jobs would be created rather than lost, given that the new owners will definitely like to grow their businesses.”

Ogunsanya cited for instance that the Call Centres which Airtel outsourced to Business Process Outsourcing (BPOs) partners some years ago, have since grown in terms of number of employment instead of declining as were wrongly envisaged, noting they grown exponentially by over 300 per cent, contrary to the initial fears expressed by some people.

“Rather than create fears in the minds of our Engineers, who will be moving to these Tower Management companies, and disaffection in the hearts of Nigerians, who have been beneficiaries of the GSM revolution started in 2001, we should highlight the immense advantages inherent in this strategic business move by the telcos,” he underscored.

Airtel Nigeria, he also cited for instance, had already outsourced its network operations likewise others to experts like Ericsson and Huawei, who in turn outsourced maintenance services like fueling, cleaning and security to local companies.

Ogunsanya, who was flanked by the company’s Director of Regulatory Affairs & Special Projects, Osondu Nwokoro and Director of Corporate Communications & CSR, Emeka Oparah, also disclosed that there is a lot of cheering stories coming from the telecommunications sector, saying the sector has attracted several billions of dollars worth of Foreign Direct Investment (FDI) in the over 12 years of the launch of Global System for Mobile (GSM) communications in Nigeria.

Remmy Nweke
... Making SENSE of digital revolution!
Pix: Ogunsanya, Airtel’s CEO, middle, Emeka Opara, Osondu Nwokoro and Femi, PR Manager.

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