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The latest study by United States-based psychologists-led by
Dr. Robert Epstein of American Institute for Behavioral Research and Technology,
have contended that Google could be a major ‘threat to any democracy in the
world’ given the quality and quantity of data at its disposal.
The study due for official presentation at the annual
meeting of the Association for Psychological Science, in Washington, D.C. was
entitled ‘Democracy at Risk: Search Rankings Can Shift Voter Preferences
Substantially.’
An extract of the study made available to DigitalSENSE Business News exclusively by American
Institute for Behavioral Research and Technology, showed that Dr Robert Epstein
and Dr. Ronald Robertson, may have concluded that Google has the capability to
influence the outcome of democratic elections by manipulating search rankings.
The study also revealed that findings are worrisome in that
the time has come for regulatory intervention, especially on the Internet.
Dr. Epstein was quoted as saying that “Never in the history
of the world has one company held so much power or influence.”
According to him, it is extremely important for public
policy makers and regulators to understand why the ability to manipulate search
results is so threatening, stressing that this study shows that even democracy
could be at risk.
“Search results are already vital to the success or failure
of many businesses. Being placed higher in the rankings can mean a significant
increase in traffic and revenue; being ranked lower can destroy both,” he said.
Dr. Epstein explained that when you examine this process
further, for instance, it shows that if a search engine company wanted to manipulate
elections, it could do so without anyone knowing, and it could do it with no
financial cost. At the moment, that is
entirely legal.
“Given this
influence, I cannot see how this can end up anywhere else but in the hands of
regulators.”
In a controlled experiment, conducted on behalf of the American
Institute for Behavioral Research and Technology, Dr. Epstein and colleague
Ronald Robertson presented three groups of eligible American voters with actual
web pages and search engine results from the 2010 Australian general election.
Participants were randomly assigned to one of three groups:
rankings favoring Julia Gillard; rankings favoring Tony Abbott; or rankings
that favored neither. Beforehand,
individuals reported having little or no familiarity with the candidates at
all. Based on short biographies, they
were asked to rate each candidate and say how they would vote.
They then spent time gathering information using a mock
search engine, after which they again rated the candidates in various ways and
again said how they would vote.
Before their Internet search, there were no significant
differences in how they rated the candidates.
Afterwards, however, two thirds of the people in the first two groups
said they would vote for the candidate that was favored in the search rankings
– a dramatic shift that could easily “flip” the results of many elections,
especially close ones, concludes the report.
Remmy Nweke/DSBNews
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