Thursday, August 2, 2012

We don’t sell fake phones –Agbogu


DigitalSENSE News visited GSM village recently to know how it has fared over the years as a Information and Communications Technology (ICT) product market. Our correspondent had an audience with the Imo-born chairman of the GSM Village Traders’ Association (GVTA) Ikeja-Lagos State, Mr. Emeka Agbogu, who was emphatic that the market has a tradition for selling only genuine phones.

Excerpts:
What is GSM Village all about?
It is called GSM Village because we sell mainly phones and their accessories.

Are you implying that it is not a major market for anything other than GSM?
As the name goes, GSM Village, we want to maintain that name and we also want to be particular about phones and their accessories so that whenever anyone thinks of phones, he will think of GSM Village before anywhere else.

Does it mean that you don’t sell any other thing, like computers?
Although in GSM Village the main line of business is phones and accessories, computers and computer parts are also sold in some shops, which are in the minority. And this is because they all belong to the ICT family. What makes GSM Village is the niche they have created as a mobile phone market. Therefore, if you ask anyone trading in GSM Village what they sell, the first answer you will get is ‘phones and accessories.’ You may need to ask a second question before you hear computers and computer parts.

What is the niche about GSM Village?
One of the frustrations of phones’ users is where to get genuine quality phones; irrespective of the prices they are being sold. At GSM Village, varieties of phones abound and at competitive prices too. GSM Village is all about quality and the only place where quality is continuously guaranteed.
In a case where fault is identified with an item bought from the village, customers are guaranteed of swapping and outright replacement. The good news is that the market has a group called the Monitoring Group which work tirelessly to rid the village of fake products.

Have there been any GSM Village customers with a testimony?
The array of customers from Ikeja, Airport, Isolo and environs can testify to the claim that fake phones are not sold at GSM Village and that’s why the village is always on recommendation to prospective buyers.

When was GSM Village Traders’ Association established?
The association was established in 2003, the association is as old as the village itself.



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