Tuesday, December 24, 2013

Ericsson ConsumerLab says Apps are changing society


The latest Ericsson ConsumerLab research has shown that Applications (apps) are changing our society, including the way people live their lives with Information and Communication Technology (ICT).
The research outcome made available to DigitalSENSE Business News showed that people’s body is fast becoming their new passwords and sensors in everyday places are some of the trends with far-reaching implications.
Additionally, DigitalSENSE Business News was informed that video consumption has increased as friends influence highly what people watch with  2013 coming to an end.
Ericsson ConsumerLab also has identified the hottest consumer trends for the coming year, 2014, saying that the most important trend was seeing the mass demand for apps and services across all industries and societal sectors, which has the potential to fundamentally change everyday life.
According to Michael Björn, Head of Research at ConsumerLab, apps change society and the fast global uptake of smartphones has completely changed the way people communicate and use the internet.
“Now we enter a new phase of rapidly-diversifying smartphone use, and people are looking for apps across all sectors of society. This includes everything from shopping and daycare to communication with authorities, and transportation. Apps are becoming more important than what phone you use,” he said.
The research, Mr Bjorn says Internet experience has been falling behind voice, an indication that shows smartphone users are realizing that the signal bars on their phones no longer provide reliable guidance, since a signal that is adequate for a voice call may not be good enough for internet services.
“Our research found that the lowest satisfaction is with the internet quality experienced on the subway,” he asserted.
Nenye Dom/GEE
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