Monday, February 3, 2014

Fears over outsourcing telecom towers, unfounded says Ogunsanya, Airtel’s CEO




The Chief Executive Officer (CEO) and Managing Director of Airtel Nigeria, Mr. Segun Ogunsanya, has assuaged  the fears surrounding the reported outsourcing of telecom towers to specialized entities, saying it would not lead to job cuts, reports DigitalSENSE Business News.

In a chat with DigitalSENSE Business News on Monday in his office, Mr. Ogunsanya who assumed office in Airtel Nigeria January 2013, insisted that outsourcing a unit like tower management would lead to job cut, it would lead to a shift to core-competencies of telecom engineers, thereby creating more jobs and encourages capacity building in specialized area, which brings about excellence.

“… So the fear is unfounded,” he told DigitalSENSE Business News, stressing that there is no basis for the speculations making a round about job cut within the telecom sector due to such outsourcing.

He pointed out that the step by telecom operators will enable operators to concentrate on their core competences and also make it possible for those who are better equipped professionally to manage the towers to do so.

The eco-system of telecommunications business is growing like a wide value-chain, which has Nigerians at the epicenter; “So, more jobs would be created rather than lost, given that the new owners will definitely like to grow their businesses.”

Ogunsanya cited for instance that the Call Centres which Airtel outsourced to Business Process Outsourcing (BPOs) partners some years ago, have since grown in terms of number of employment instead of declining as were wrongly envisaged, noting they grown exponentially by over 300 per cent, contrary to the initial fears expressed by some people.

“Rather than create fears in the minds of our Engineers, who will be moving to these Tower Management companies, and disaffection in the hearts of Nigerians, who have been beneficiaries of the GSM revolution started in 2001, we should highlight the immense advantages inherent in this strategic business move by the telcos,” he underscored.

Airtel Nigeria, he also cited for instance, had already outsourced its network operations likewise others to experts like Ericsson and Huawei, who in turn outsourced maintenance services like fueling, cleaning and security to local companies.

Ogunsanya, who was flanked by the company’s Director of Regulatory Affairs & Special Projects, Osondu Nwokoro and Director of Corporate Communications & CSR, Emeka Oparah, also disclosed that there is a lot of cheering stories coming from the telecommunications sector, saying the sector has attracted several billions of dollars worth of Foreign Direct Investment (FDI) in the over 12 years of the launch of Global System for Mobile (GSM) communications in Nigeria.

Remmy Nweke
... Making SENSE of digital revolution!
Pix: Ogunsanya, Airtel’s CEO, middle, Emeka Opara, Osondu Nwokoro and Femi, PR Manager.

Editor's Choice

Both Samsung and HTC will be releasing refreshed versions of their smartphone offerings in 2014. Samsung will be releasing the Samsung Galaxy S5, while HTC will reportedly put the out HTC One 2. With Samsung Galaxy S5 slated for a February announcement, the market has been buzzing. Which smartphone is better? Which should consumers wait for?
Looking at the reported specs of each device should give users a good idea which device promises to deliver more. It is important to establish that the specs and release dates are mostly from leaks and predictions. Both companies have yet to issue formal or official announcements about the Samsung Galaxy S5 and the HTC One 2. The predictions are based from analysts’ experience and record of how Samsung and HTC have been releasing devices. These are also from surfacing reports about the companies’ production.

Design and Build
According to reports, HTC will not veer away much from the original HTC One for the One 2’s design and build. The HTC One has received praises for the device’s striking aesthetic. The HTC One will reportedly feature a stylish aluminium build including dual front-facing speakers. There are reports saying that the HTC One 2 will have a fingerprint scanner. Leaks show that the new design shows it can accommodate a fingerprint scanner, but people will have to wait for the official confirmation.
Meanwhile, the Samsung Galaxy S5 will reportedly go through a complete revamp. A number of sources say that Samsung will be producing two variants: one made of plastic and one made of metal. There will also be a new design language. According to a Samsung executive, consumers were not as thrilled to see the Galaxy S4, not far from its predecessor. This time, the company wants to impress people.
According to leaks, the Samsung Galaxy S5 will feature an edge-to-edge display with a similar shape to Galaxy S4. The device is also capped on both ends with a striking and contoured thicker piece. The back panel sports a similar design as the front. It looks completely thin.

Display
Samsung Galaxy S5 will sport a 5.2-inch display with a body smaller than its predecessor. The HTC One 2 will have a 4.7-inch screen, but there are reports contesting it might go up to full 5 inches.

Processor
The HTC One 2 may go for either a Qualcomm Snapdragon 805 or an 800 quad-core chip with a potential supercharged Snapdragon MSM8974-AB model. There will also be a 2 GB RAM included. Samsung will have two options as well, according to reports: Samsung Exynos 6 Octa with two quad-core chips and heterogeneous multiprocessing capabilities or a Snapdragon 800. According to Samsung, it plans on increasing RAM of its devices to 4 GB so the S5 may have such.
Both devices will run on Android 4.4 KitKat. People will have to wait for final confirmation of specs and price to see which one offers a better deal.



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CWG’s Tier-3 data center debuts in Lagos, unveils future direction

 PAN African Information and Communication Technology multinational, the Computer Warehouse Group (CWG) plc, recently launched a Tier-3 ultra-modern data center in Lagos, just as the company unveiled its future direction, classified as CWG2.0, reports DigitalSENSE Business News.
The Group Chief Executive Officer, CWG plc, Mr. Austin Okere, told DigitalSENSE Business News at the event which saw to the unveiling of CWG 2.0 direction, revealed that the state of the art data center, located at Lekki phase 1, was specifically built for CWG’s cloud computing business, which has excess capacity to enterprises, especially banks for use as a disaster recovery data centre on a co-location basis, alongside growing online companies such as Jumia and Konga to avail themselves of the facility.
According to him, CWG’s data center has been equipped with what he described as N+1 power and environmental management infrastructure, with generate capacity of 0.7MVA. Stressing that this would ensure incoming main power is conditioned and available at all times, in addition to redundant and modular 250KVA Uninterruptible Power Supply (UPS). Even as the UPS functions as bull-mark against power surges and blowout.
Okere speaking specially on CWG 2.0 noted that having majorly completed the pillars for Information Technology as a Service (ITaaS) strategy, by creating a platform for rapid Pan African growth and repositioning service model to cater to the new cloud computing mind-set, CWG is on target to achieve the objectives of being the the number 1 IT utility enabler on the continent.
By launching three cloud services in Nigeria, namely the MTN SaaS for Microfinance banks in conjunction with MTN Nigeria, the Diamond Yello Account bringing Financial inclusion to the 55 million MTN Mobile subscribers in partnership with MTN and Diamond Bank, and the CWG SMERP, which is a vertically modular Enterprise Resource Planning application for Micro, Small and Medium scale enterprises (MSME); which could be used on a subscription basis by hotels, hospitals, spare-parts dealers, and farmers among others.
“We consider the refocusing of our business into a subscription based model as a dual advantage play. In addition to being a more sustaining strategy, it maximizes our social impact investing on the economy of Africa, and helps to create jobs by empowering entrepreneurs. This in essence defines the new CWG plc, which we have christened CWG 2.0” he declared.
Okere also explained that MSMEs are regarded as the engine of economic growth, which statistically shows that there are 17m+ MSMEs in Nigeria.
“This compares overwhelmingly with the 260 listed companies on the stock exchange. Without accurate business records, they are unable to generate the accounting reports that banks and financial organizations can depend on to provide financing. Without credit, they are unable to grow their businesses aggressively,” he said, pointing out that CWG SMERP could provide these organizations with a strong foundation for growth and sustainability and also provide these firms the opportunity to exploit the internet to access a bigger market.
“The substantial cost of utilizing ICT is a big barrier for these firms to take advantage of ICT to grow their businesses,” Okere said.
On the explosive impact of MSME on the economy, Mr. Okere asserted, “… Do you that by just employing only one additional staff each, the 17m MSME would have created 17million jobs?’
He to DigitalSENSE Business News that present setup by CWG requires payment only on a subscription basis which completely removes the CAPEX requirements of ICT usage, adding that for effective nationwide coverage, CWG will use a franchise model to enable smaller IT firms and consultancies to assist the MSMEs as business support organizations, and by so doing spur a secondary growth in IT MSMEs which will create thousands of additional jobs.



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Taskdirect excites customers at first digital products auction


LIVING up to its promise, Taskdirect, nationwide Tuesday opened its doors for Nigerians storm its smart shops to buy from the world’s first device auction tagged “Digital Democracy,” reports DigitalSENSE Business News.
 The event, has earned itself ‘Digital Tuesday auction’ is expected to repeat on Tuesday February 4, 2014 and each Tuesday thereafter.
Affirming this to DigitalSENSE Business News, the Corporate Communications Adviser for Taskdirect, Mr. Uche Nnadozie, said that every auction will have a surprising new mix of 25,000 units of the latest smart devices including laptops, desktop computers, printers, scanners, tablets and consumables which would be up for auction.
“The intention is to equip the next 80 million Nigerians through original digital devices with global warranty” he said.
Nnadozie also said that excited Nigerians used the online platform to participate in the programme. Few minutes into the auction which began at 7.00 am, a banker and Lagos resident, Mr. Abiodun Adigun had ordered and paid for a Lenovo tablet through TaskDirect’s website.
Other customers who visited the various smart shops across the country, he said, showed enthusiasm towards the idea of the auction and picked up devices of their choice at great prices.
He further said that at the various locations in Asaba, Port Harcourt, Victoria Island, Abuja, Kano, Uyo and Enugu, customers turn out were impressive.  Pointing out that reports on his desk as at press time revealed that customers were excited by the opportunity that Digital Democracy gave them to purchase smart devices at incredible prices.
Elucidating on “Digital Tuesday” Nnadozie stated that “customers could purchase a maximum of two devices per order.”
For those wanting more quantities other than two, he advised to contact Taskdirect at auction@taskdirect.com for approval to buy, but not at the reserved prices.
He told DigitalSENSE Business News that on all other days, the smart shops around the country and the online store will continue to sell devices.
“Nigerians who have been waiting for a great choice of smart devices can be rest assured that Taskdirect is here to serve them. We will fulfill all their needs at the right price and with great service. As fellow Nigerians, we will not relent until we meet the yearnings of all our people who have been groaning for affordable smart devices,” he said.



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How to Manage Your Social Media cum Business Crisis


Going to Africa:
The road to hell is paved with good intentions. I clearly remember the wild use of this aphorism by a number of people while growing up. What this means is that crisis can arise anytime without prior announcement, what would you do when that happens. Sometime in December, Justine Sacco, the then PR manager of the New York-based internet empire InterActive Corp, shortly before she boarded the flight on Friday tweeted: “Going to Africa. Hope I don’t get AIDS. Just kidding. I’m white!” To cut the long story short, the company had to manage the social media crisis by firing her and issuing a long press statement because they did not understand that if no action is taken the incidence would have hurt them badly.
Social media and other associated crisis in your business could occur when the public begins spreading negative remarks regarding your company on various popular social media channels in a manner that adversely affects the overall image of your organisation, which could arise as a result of your action or inaction; other than its enduring credibility and market reputation, built over an extended period of time.
Whether the business you own is moderately small or it may even be a prominent international brand, businesses of nearly every kind are known to have sometimes suffered the overpowering pressures of severe crisis generated through the social media platforms like the example given above.
Companies Must Manage Their Social Media Effectively:
In the very first place, efficient management of social media is termed essential for prevention or solution of any kind of crisis that may occur in the scope of your engagement with social media. Firstly, there is no role that technologies have to play here. Besides, it is also not regarding just how good you are at making the most of prominent social media sites such as Twitter, Facebook, LinkedIn and other such platforms.
Managing Social Media Calls for a Lot More:
Management of social media is about how you manage people and your effectual relationships with them. During all your social media engagements you will need to deal with real people. As such, you will consistently need to look for paths that could help you in winning their hearts, along with their unwavering trust. Expensive and fanciful advertorial campaigns alone may not suffice as an all time resolve in helping you achieve that target. Through experience, you will soon learn that this really calls for a lot more than just that.
Naturally, there are many questions that come to mind, including: what could be the possible benefits of social media to your specific type of business? How could organisations use it to grow their bottom-line? What social media success tips must you search for or learn? Are there any specific benefits of ICT to productivity? What you must learn and understand at this point is how a relatively straight forward equation, termed as the “Earn Your Social Plus”, may be effectively applied for maximum gain to your business. A team must be put on ground that quickly monitors and tackles issues related to social media crisis as soon as they arise.
The ‘Social Plus’ Equation:
If the ‘social plus’ of your business is greater than its ‘social minus’, then your management of social media can be termed as simply fabulous and, conversely, if the ‘social minus’ of your business by far exceeds its ‘social plus’, then you should certainly take for granted that your management of social media is now in dangerously deep waters, and is desperately screaming out for immediate assistance! It is important to get the word of more positive news about your business out there on social media.
Social Plus Vs Social Minus:
Social plus is referred to as something which particularly stands out positively where your brand or overall business is concerned. For instance, that could be a ‘Like’ for your page or a great post on Facebook, a note of appreciation from one of your customers who is particularly impressed with a product or service rendered by your business, the comment of your satisfied customer who commends you via some social media channel, a great press review and many other such things.
On the other hand, social minus is referred to as something which may be publicly seen to reflect as an issue that has a negative overbearing, in particular when it boils down to your business, its performance or predominant ethics. For instance, negative feedback from a customer or criticism posted on your social media page, outright bad or poor online press reviews about your business, customer complaints or discontented employees venturing to air their grievances through social media channels, in addition to other such and similar discerning matters of public concern.
Solving Social Media Related Crisis:
Crisis related to social media is mostly a probable outcome of poor management of your social media setup. It often becomes apparent when your business slackens down and begins gaining on the social minus scorecard. What’s more, the social minus impact gets so overwhelming that it soon starts magnifying itself in a matter of hours, if not earlier.
Hence, to resolve such an impending crisis of social media, you must first acknowledge and admit your mistakes, which helps in increasing your social plus score to levels that now exceed the social minus side. In this manner, you will be encouraging the public to regain the faith and trust they were beginning to lose in your brand and overall business.
In conclusion, creation of social plus ought to be on the priority list of every businessman and woman who aims at running a successful company in today’s stringent social media environment. Spending large amounts on advertising does not create a social plus for you; it’s a lot more about excellent customer care and service. Since, that’s all it takes, start creating your social plus – right now!
Relationship of Your Business with Social Media
People are probably by now bored with hearing words such as: social media describes one’s online presence. The truth nevertheless is that today ever more people are steadily turning towards various outlets on social media for information, be it business or otherwise. For many businesses this implies that an increasing number of customers are now ranking places where they conduct business by first verifying how accessible a company is when it comes to social media presence on different sites. Larger corporate entities such as Pepsi, Coke, and many other companies have special divisions entirely devoted to developing and maintaining a highly visible presence on social media platforms, keeping a close watch on their online presence, as well as facilitating customers to enjoy vastly improved interactions with these organisations.
Customers, on their part, now commonly buy products and services from those they could directly relate to. For years, businesses have seen a growing push towards local shopping and the support that home-grown business derives from this trend. A recent ‘Bain & Company’ study indicates that customers spend 20-40 per cent more cash with companies they could directly engage with through social media channels. If you succeed in using social media aptly, by making wise and timely decisions, and are able to target your audience correctly, your business too could benefit on a vast scale from the enormous bank of opportunities created by this growing global trend.
There are several reasons for customers to shop from your company. They either like the products, need the products, or simply want to have them. As generally observed, in a number of cases, your customers will turn towards you because of an interest commonly shared between both of you. To develop a meaningful relationship with your customers, that also convinces them to put their trust in your products and of course you as well, you will need to post some useful information on commonly shared interests. If you mean to form a meaningful connection with them, a proven means of doing that would be through your blog posts.
So, you must learn a few helpful blogging techniques that will come in handy, when initiating a direct connection to your audience. This is a subtle marketing technique that is guaranteed to strike a pleasant chord with your customers. They are curious to know if your business has diversity, and that it is not centred on just what could be readily sold to them at the first given opportunity.
An informal, simple survey is all that it takes to learn about what social media websites your customers tend to commonly frequent. Take time out to create a good survey format, send it out to them, and do a small compilation exercise as soon as you have assimilated the needed data. Apply this information to target areas most frequented by your customers. If done with a little devotion, you would soon be on the path to guaranteed success. So, what’s the wait and why lose your precious time, while the world could be an oyster for you!



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Smart contact lens: Hope for Diabetics


Attempts by some social scientists to find a lasting solution to diabetes, capable of reducing the surge to the minimum, using smart technologies, cannot but be encouraged, especially now the inventors are looking for investors, writes REMMY NWEKE.
Preamble:
HOPES may be in the air for the patients of diabetes numbering in excess of 592 million by the year 2035, as two noble social scientists, Messrs Brian Otis and Babak Parviz who are co-founders of Smart Contact Lens, fine-tune their project to save lives using technology innovations.
The co-founders of this smart contact lens project, revealed to ITRealms that diabetes has become a huge and growing problem in the world today, which affects one in every 19 people on the planet. They pointed out that though most people may not be familiar with the daily struggle that many people with diabetes face as they try to keep their blood sugar levels under control.

Uncontrolled blood sugar:
According to them, uncontrolled blood sugar puts people at risk for a range of dangerous complications, some short-term and others longer term, including damage to the eyes, kidneys and heart. Stressing that a friend of theirs had revealed she worries about her mom, who once passed out from low blood sugar and drove her car off the road.”
Also, many people, they said, have managed their diabetes which is like having a part-time job, stressing that Glucose levels change frequently with normal activity like exercising or eating or even sweating. Just as “Sudden spikes or precipitous drops are dangerous and not uncommon, requiring round-the-clock monitoring.”

What you should know about diabetes:
According to experts at United States-based National Institute of Diabetes and Digestive and Kidney Diseases (NIDDK), which is a National Institutes of Health (NIH); diabetes is a disorder of metabolism, which is the way the body uses digested food for growth and energy.
ITRealms reports that most of the food people eat is broken down into glucose, the form of sugar in the blood. Glucose is the main source of fuel for the body. After digestion, glucose passes into the bloodstream, where it is used by cells for growth and energy. And for glucose to get into cells, insulin must be present. Insulin is a hormone produced by the pancreas, a large gland behind the stomach.
So, when people eat, the pancreas automatically produces the right amount of insulin to move glucose from blood into the cells. Thus, in people with diabetes, the pancreas either produces little or no insulin, or the cells do not respond appropriately to the insulin that is produced.
Glucose, therefore, builds up in the blood, overflows into the urine, and passes out of the body in the urine. As a result, the body loses its main source of fuel even though the blood contains large amounts of glucose.
Types of diabetes:
ITRealms also reports that there are three main types of diabetes, namely the type 1 diabetes; type 2 diabetes and gestational diabetes.

Type 1 Diabetes
Experts say that Type 1 diabetes is an autoimmune disease, which results when the body’s system for fighting infection, that is, via the immune system turns against a part of the body.
In diabetes, the immune system attacks and destroys the insulin-producing beta cells in the pancreas. The pancreas then produces little or no insulin. A person who has type 1 diabetes must take insulin daily to live.
At present, scientists do not know exactly what causes the body’s immune system to attack the beta cells, but they believe that autoimmune, genetic, and environmental factors, possibly viruses, are involved. Type 1 diabetes accounts for about 5 to 10 per cent of diagnosed diabetes in the United States. It develops most often in children and young adults but can appear at any age.

Symptoms of type 1 diabetes:
The symptoms of type 1 diabetes vary, but usually develop over a short period, although beta cell destruction could begin years earlier. Symptoms may include increased thirst and urination, constant hunger, weight loss, blurred vision, and extreme fatigue.
If not diagnosed and treated with insulin, a person with type 1 diabetes could lapse into a life-threatening diabetic coma, also known as diabetic ketoacidosis.

Type 2 Diabetes:
This has been described as the most common form of diabetes, with about 90 to 95 per cent of people with diabetes having type 2. This form of diabetes is most often associated with older age, obesity, family history of diabetes, previous history of gestational diabetes, physical inactivity, and certain ethnicities. About 80 per cent of people with type 2 diabetes are overweight or obese.
ITRealms equally reports that type 2 diabetes is increasingly being diagnosed in children and adolescents, especially among African American, Mexican American, and Pacific Islander youth.
Experts said that when type 2 diabetes is diagnosed, the pancreas usually producs enough insulin, but for unknown reasons the body cannot use the insulin effectively, a condition called insulin resistance. After several years, insulin production decreases. The result is the same as for type 1 diabetes, which means glucose builds up in the blood and the body cannot make efficient use of its main source of fuel.

Symptoms of type 1 diabetes:
The symptoms of type 2 diabetes develop gradually and their onset is not as sudden as in type 1 diabetes. Symptoms may include fatigue, frequent urination, increased thirst and hunger, weight loss, blurred vision, and slow healing of wounds or sores. Some people have no symptoms.

Gestational Diabetes
Some women develop gestational diabetes late in pregnancy, which makes it easy for this form of diabetes to usually disappear after child birth, and women who have had gestational diabetes have a 40 to 60 per cent chance of developing type 2 diabetes, within 5 to 10 years.
However, maintaining a reasonable body weight and being physically active may help prevent development of type 2 diabetes. Just as about 3 to 8 per cent of pregnant women in the United States develop gestational diabetes.
As with type 2 diabetes, gestational diabetes occurs more often in some ethnic groups and among women with a family history of diabetes. Gestational diabetes is caused by the hormones of pregnancy or a shortage of insulin. Women with gestational diabetes may not experience any symptoms.

Pricking of fingers, incurable diabetic symptom:
On the other hand, the founders of Smart Contact Lens, posited in a joint official Google African blog post made available to ITRealms that although some people wear glucose monitors with a glucose sensor embedded under their skin, pointing out that all people with diabetes must still prick their finger and test drops of blood throughout the day.
“It’s disruptive, and it’s painful. And, as a result, many people with diabetes check their blood glucose less often than they should,” the founders said, pointing out that over the years, many scientists have investigated various body fluids such as tears in the hopes of finding an easier way for people to track their glucose levels.
But like everyone could imagine, tears are hard to come-by, let alone collect and study at Google, hence, wondered if miniaturized electronics such as chips and sensors so small they look like bits of glitter and an antenna thinner than a human hair, “might be a way to crack the mystery of tear glucose and measure it with greater accuracy.”

What is a chip?
Lexicon experts, described a chip as a small piece of something removed in the course of chopping, cutting or breaking a hard material such as wood or stone, which in this case within the Information and Communication Technologies (ICT) sector, is a small piece of semiconducting material usually silicon on which an integrated circuit is embedded.
A typical chip is less than a square inches and could contain millions of electronic components otherwise known as transistors.
Also, computers, for instance, consist of many chips placed on electronic boards called printed circuit boards, according to an online encyclopedia, Webopedia.com.

Types of chips:
There are different types of chips, for instance, a Computer Processing Unit (CPU) chips also called microprocessors, contain an entire processing unit, whereas memory chips contain blank memory.
Also, experts said, chips come in a variety of packages and the three most common ones are what is described as Dual In-line Packages (DIPs), Pin-Grid Arrays (PGAs) and Single In-line packages (SIPs).
The Dual In-line Packages, they said, are the traditional buglike chips that have anywhere from 8 to 40 legs, evenly divided in two rows. And PGAs are square chips with pins arranged in concentric squares, whereas the Single In-line packages are chips that have just one row of legs in a straight line like a comb.
Additionally to the aforementioned types of chips, there is also Single In-line Memory Modules (SIMMs), which consist of about nine chips packaged as a single unit.

Types of sensors:
A sensor is a device which detects or measures a physical property and records, indicates or otherwise responds to it, according to ITRealms findings.
The free online encyclopedia, Wikipedia.org informed ITRealms that a sensor is a converter use in measuring a physical quantity and converts it into a signal which could be read by an observer or by mostly electronic instrument today. Citing for example, a mercury-in-glass thermometer converts the measured temperature into expansion and contraction of a liquid which could be read on a calibrated glass tube.
A thermocouple converts temperature to an output voltage which could be read by a voltmeter and for accuracy purposes, most sensors are calibrated against known standards.
Smart Contact Lens for Testing!
Based on this backdrop, the team made up of Messrs Brian Otis and Babak Parviz, further revealed to ITRealms, they were now testing a smart contact lens that was built to measure glucose levels in tears using a tiny wireless chip and miniaturized glucose sensor that are embedded between two layers of soft contact lens material. Declaring “We’re testing prototypes that can generate a reading once per second.”
The founders equally told ITRealms that they were investigating the potential for this product to serve as an early warning for the wearers or patients; hence they are exploring how to integrate tiny Light-Emitting Diode (LED) lights that could light up to indicate that glucose levels have crossed above or below certain thresholds.
Conversely, a Light-Emitting Diode (LED) is a semiconductor light source, used as indicator lamps in many devices and are increasingly used for general lighting.
The duo said that despite that it is still very early for this technology to get to conclusion, they expressed optimism that with the completion of the multiple clinical research studies which are helping to refine the prototype; “We hope this could someday lead to a new way for people with diabetes to manage their disease,” they asserted.
The duo also said they were in discussions with the United States’ Food and Drug Administration (FDA), but there’s still a lot more work to be done to turn this technology into a system that people could use. They emphasised the importance of partnership, saying “We’re not going to do this alone. We plan to look for partners who are experts in bringing products like this to market. These partners will use our technology for a smart contact lens and develop applications that would make the measurements available to the wearers - patients and their doctors.”
The team, also said, they had always made it clear that they want to seek out projects that seem a bit speculative or strange, and at a time when the International Diabetes Federation is declaring that the world is “losing the battle” against diabetes, “we thought this project was worth a shot.”

Diabetes surge hits every nation:
By November 14 last year, when the World Diabetes Day was held, ITRealms was reliably informed that one in 10 of the world’s population will have diabetes by 2035 according to the International Diabetes Federation (IDF) as contained in IDF Diabetes Atlas.
IDF also estimates that people living with diabetes will surge from 382 million to 592 million people by 2035, many in low and middle income countries and the majority under 60.
This surge concern formed the backdrop of the World Diabetes Congress 2013 in Melbourne, Australia last December.
As reported by IDF, in some Pacific Island nations there has been an alarming surge in diabetes prevalence, as one adult in three has the disease on the Pacific Island of Tokelau, providing a microcosm of how diabetes could play out in more populous nations within the coming decades.
Sub-Saharan Africa will see a doubling in the number of people with diabetes by 2035, the largest surge of any region in the world. [use as quote]

5.1m death in 2013:
Estimates from the IDF Diabetes Atlas in 2012, for instance, put the number of people with diabetes at 371 million and number of deaths for 2012 at 4.8 million. The new figures showed that the upward trend will continue. As such, by end of 2013, 5.1 million people will have died from diabetes related complications. With 175 million undiagnosed cases many people are progressing towards complications unawares.
China with 98 million, India with 65 million and the USA with 24 million has the highest numbers of people with diabetes. Regionally the Western Pacific, which includes countries such as Australia, China and Japan, has 138 million people with diabetes, the highest number of people with the disease in the world.
“Diabetes is a disease of development. The misconception that diabetes is ‘a disease of the wealthy’ is still held, to the detriment of desperately needed funding to combat the pandemic” said Sir Michael Hirst, President of IDF while speaking at the International Diabetes Leadership Forum in Istanbul, Turkey recently. “… We must continue to increase awareness of the importance of a healthy diet and physical activity. Crucially, environments must be created that lay the foundations for healthy living.”

Diabetes ¾ deaths among 60 years:
Other findings from the 6th edition of Diabetes Atlas include that the total sum of 548 billion USD were spent on diabetes in 2013; North America spends the most healthcare dollars on diabetes, while in South East Asia, almost half of all people with diabetes are undiagnosed, even as the Western Pacific has the largest number of people with diabetes in the world.
In Africa, Diabetes Atlas reports made available to ITRealms, indicates that three quarters of diabetes deaths are in people under 60 years old; In the Middle East and North Africa, one in 10 people have diabetes, while in South and Central America, there will be a 60 per cent increase in the number of people with diabetes within a generation.

Conclusion:
The aforementioned figures underscored the urgency that should apply on focused implementation of projects around diabetes, which may not be far from IDF’s commitment to see diabetes and other Non-Communicable Diseases (NCDs) included in an overarching health target in the post-2015 development framework.
This, experts say will ensure a whole-of-society approach to prevention, treatment, care and support for diabetes and NCDs in general.
Like Sir Michael Hirst of IDF posited, it is hoped that campaigns such as World Diabetes Day will continue to raise the voice of people with diabetes and encourage all stakeholders to move from advocacy to action on a global scale.
Although there is an ongoing debate of the myth or reality of claims on most affected members of the society by diabetes as Gates Foundation recent claims showed that 80 per cent of people with diabetes live in developing countries and yet, the Gates Foundation says diabetes is disease for the affluence. The IDF and affiliates feel differently, hence the controversy. Thus, IDF insists that bulk of people in least developed nation, mainly poor got diabetes which are largely undiagnosed, thereby kill silently.
The very first and most treatment for diabetes as prescribed by doctors, is minding what one eats; is it adding value to elongate your life or diminish it? Above all, knowing one’s status as far as diabetes is concern should be seen as matter of urgency, for families, especially in Nigeria which claims a most populous nation on the continent of Africa.
By the way, when was the last time you had an exercise, it could be indoor or outdoor, most importantly is having an exercise, which experts say could help in preventing diabetes, in addition to having a good nutritional habit.



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Okere rings bell at Stock Exchange, CWG launches data centre, Airtel signs Mike Ezuruonye, MOD Founders’ Day 2014



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The deal between telecom consumers and service providers


Obligations of service providers:
OUTSIDE of the Universal Consumer Bill of Rights, telecoms companies operating in Nigeria are obliged under the Consumer Code of Practice Regulation, 2007 to provide the following for subscribers and /or Consumers.
1. Provide information on products and services that is complete, accurate, and up-to-date in simple, clear language.
2. Timely respond to request for information on products services and such information must be provided free of charge.
3. Service Providers are duty bound to provide consumers with current service arrangements such as rates and terms and conditions for all services on offer to the public. The information must be in both electronic and print format and be available on Operators website and retail outlets.
4. All changes in tariff rates and conditions for services must be punctually communicated to Consumers who are expected to make their views and comments on such changes to the Commission prior to the approval of same by the regulator. Any breach of this provision would void such action or actions.
5. Every approved tariff rate change must be effectively communicated to Consumers through several channels including electronic and printed formats.
6. On request, Service Providers must make available to Consumers contract or agreement for provision of services, which must be written in simple and language.
7. Before any service agreement is entered into, Service Providers must provide would-be Consumers with a complete description of the service(s) in clear language.
8. Service providers are obliged to provide Consumers with information on service quality levels offered and waiting time for initial connection as well service areas and coverage.
9. Service providers must provide information regarding compensation and refund in event of failure to meet contracted quality service levels; procedures and methods for resolving disputes in respect of service contract.
10.Where service are subject to upgrade or migration options, Consumers must be provided with clear and complete information regarding the upgrade or migration terms, including any changes in service performances and duly approved fees or charges resulting from the upgrade or migration.
11. Before a contract for service is entered into, the operator must inform the Consumer the applicable rates or charges, what the charges include, method of its calculation, frequency of the charge and whether the charges or elements thereof are subject to changes from time to time, the circumstances of such changes and how the consumer will be informed of such changes.
12. Service Providers must ensure that every contract with Consumers will specify the commencement date minimum contracts, methods of calculating any charges payable upon terminating, conditions and terms of renewal, conditions and terms of disconnection and reconnection and fees that may be charged for disconnection.
13. Service Providers must inform would-be subscribers of the existence of any product warranties and how to how to obtain such warranties.
14. It is an obligation of licensed Service Provider’s implement the facilities and processes needed to permit consumers to report fault 24 hours a day. 15. Service Providers are obliged to give advance warnings of anticipated service disruptions or planned outages, including details of the disruption or outages, the service and service areas affected and any applicable compensation or remedies.
16. Service Providers are to ensure special measures for Consumers with disabilities by ensuring that the requirement and interests of disabled Consumers are fully taken into account in the development and provision of its services.

Obligations of consumers to Nigerian telecoms services operators
1. Consumers must be bound by Operator’s terms of service on return of the signed service agreement, or on clearly accepting the service terms. Consumers shall also be deemed to accept an operator’s service term on commencement of use of the service that follows adequate communication by the licensee of its service terms.
2. Consumers must grant the Operator or its authorised representatives, without charge, access to premises, equipment or facilities as reasonably for any provisioning or maintenance of the services, equipment or facilities.
3. Consumers must not use any equipment or related facilities provided by an Operator for reasons other than those related to normal service, and must not do anything that interferes with the functioning of such equipment or facilities, without prior written authorisation from the operator. Consumers shall be responsible for any loss of or damage to equipment or facilities that result from action contrary to their service terms or this General Code.
Equipment owned by the Operator and connected to a telecommunications network may not be moved to a location or address other than the Operator. This restriction shall not apply to any equipment that is accompanied by disconnected and reconnected as part of its normal use.
Modification or attachment of any unauthorized devise to operator’s equipment or facilities is prohibited without prior written authorisation from the operator or Regulator (telephone answering machine). No equipment or devise that interferes in any way with the normal operation of a telecommunication service, including any equipment or devise that intercepts or assists in intercepting or receiving any service offered by the operator that requires special authorisation, may be installed by or on behalf of any consumer.
4. Consumers must not resell any service provided by an Operator expect as permitted by the service agreement of the Operator (and subject to any applicable licensing or authorisation by the Commission pursuant to Act).
5. Consumers must not misuse public telecommunications services, including by:
• Dishonestly obtaining telecommunications services; or
• Possessing or supplying equipment that may be used to obtain such services dishonestly or fraudulently; or
• Using services to send messages that are obscene, threatening or otherwise contrary to applicable laws or regulations.
6. In a competitive market, a Consumer may be tempted to accumulate payment arrears with one operator for services used, and then switch service to another operator without setting payment with the previous Operator. This type of “dishonest churning” by Consumers constitutes an abusive practice by Consumers of telecom service. In order to prevent this abusive behavior:
• Consumer must settle valid payment arrears with an Operator before switching to another Service Provider.
• Service Provider must be permitted to carryout investigations as to whether a person seeking its services has settled with his or her previous provider, before providing services to that person.
For any complaint, contact your service provider, if still dissatisfied, call the NCC (Toll Free)
For Further Information,
Call the NCC Toll Free
For Complaints:
0800-call-NCC , 0800-2255-622
For Online Complaints visit; www.ncc.gov.ng/consumer
 Consumer Affairs Bureau,
Nigerian Communications Commission (NCC)
Plot 432, Aguiyi Ironsi Street,
Maitama Abuja

+234-9-2912274, +234-9-461700, +234-9-4617126
FAX: +234-9-4617514
www.ncc.gov.ng


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Sunday, February 2, 2014

ALTON applauds Lagos State over ROW deal signing



Umbrella body of licensed providers of telecommunication services in the country, the  Association of Licensed Telecommunication Operators of Nigeria (ALTON), has applauded the Lagos State government led by Governor Babatunde Raji Fashola and members of the State Executive Council for the signing ceremony on the Right of Way and Infrastructure Development agreement, DigitalSENSE BusinessNews reports.

ALTON chairman, Mr. Gbenga Adebayo gave this thumbs-up at the signing ceremony at the ABAT Centre, Ministry of Science and Technology, Alausa Ikeja, Lagos, at the weekend, saying that Gov. Fashola’s leadership quality once again manifested in the progress made in the discussions since his group visited His Excellency on Thursday 4th April 2013, which culminated in an agreement and “the signing ceremony of today.”

DigitalSENSE BusinessNews also quoted Adebayo as saying that they were indeed grateful for the leadership provided by Gov. Fashola and the example this has made.

“Lagos State is indeed a worthy example for other states in improving the lives of our people in the digital age,” he declared, stressing that the role of the Honorable Minister of Information and Communications, Mrs. Omobola Johnson played in securing this agreement with Lagos State, remain immeasurable.

Also, ALTON commended the leadership of the Nigerian Communications Commission (NCC), saying, “We thank the Executive Vice Chairman (EVC) of NCC, Eugene Juwah for his interest in providing a better operating environment for the operators.”

Adebayo, accompanied by Kola Ladipo, Oyeronke Oyetunde and Administrative Secretary of ALTON, Gbolahan Awonuga to name a few, expressed thanks to the Honorable Commissioners for Science and Technology Mr. Biyi Mabadeje and that of Works, Mr. Hamzat Kadiri, Mr. Joe Igbokwe, the General Manager of Lagos State Urban Furniture Regulatory Unit (UFRU), the Permanent Secretary Ministry of Science and Tech, Mrs. Onikepo Animashuan and all other members of the state executive council, and the Sub-Committee that worked with ALTON’s legal team in  driving the initiative and ensuring timely conclusion on all issues in the agreement.

He said the greatest challenge ALTON members face, as an industry in network roll out lies in the multiplicity of approval process for Site-build and Right –of way to deploy fibre optic infrastructure as back bone and last mile for the national network.

Adebayo pointed out that in most States of the Federation, ROW is the highest cost element in deploying fibre optic network, and the process of obtaining same, other than the cost, could take as much as four to 12 months.

“The cost of securing approval for site-build also constitutes a major element of total cost of a base station. The time it takes can be between six months to eighteen months. As an industry, and a technology industry, it is impossible to develop a modem network with good quality of service in this type of approval and cost regime,” he said.

By signing this agreement and the letters of the agreement, Lagos State Government has demonstrated that the socio-economic benefits of modern telecom network for its citizens and residents far out-weigh the internal generated revenue considerations as it was in the old regime and as it is with most other states of the federation.

ALTON also assured the government and people of Lagos State that Lagos will have the best network both in terms and quality and standard and cost within the next 6 – 12 months. Lagos will become a ‘Smart City’.

“With this agreement, operators will commence aggressive network expansion and modernization in Lagos state and we assure you that the economy of Lagos and accruable socio-economic benefits from a Smart City will triple within the next few years. Lagos will have the best-in-class network,” he said.

Further, he assured the Government and people of Lagos State that in the spirit of this agreement and as responsible corporate citizens, operators will continue to play according to the rules. We will expand our networks at the highest world class quality standards and we assure you of our cooperation in every respect, in order to achieve an overall success of a better network in the ‘Smart City’ of Lagos.

ALTON noted that the pursuit of respective objectives often create conflict with State Government functionaries, most notably regarding the regulation and permits for Rights-of –way; Site build approvals and compliance management.

“We take this opportunity to call on other State Governors to take a queue, from the example of Lagos State by removing all barriers to network roll out and network expansion, and to eliminate all issues around high approval charges and multiple taxation and regulation by Ministries, Departments and Agencies (MDAs),” he said.

Remmy Nweke

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Pix: L-r Nike Animashaun, Permanent Secretary, Min. of SciTech, Commissioner SciTech Mr. Mabedeje, ALTON chairman, Gbenga Adebayo, Secretary, Kola Ladipo at the signing of agreement with LSG and ALTON recently.