Saturday, June 28, 2014

NCC May Sanction MTN for Telecoms Violations



Facts have emerged that the Nigerian Communications Commission (NCC) may sanction telecommunications service provider MTN over its violations of the commissions’ regulatory obligations to its dominant status in the telecoms sector and also for violating the ban on promos on its network, DigitalSENSE Business News gathered.


There are indications that the regulatory body is unhappy with the telco as the body had last week summoned MTN to a meeting in Abuja to obtain its explanations for the observed violations, but was not satisfied with the explanations by the firm.

A source at the meeting disclosed to DigitalSENSE Business news that NCC described the explanations by MTN as unacceptable and had threatened to impose another round of sanction on the firm should the violations continue.

According to the source, in 2013, the commission carried out a study to determine dominance in the various segments of the Nigerian telecommunications market.

“That study resulted in the declaration of MTN Nigeria Communication Limited as the dominant operator in the mobile voice segment of the market. Consequently, the NCC placed certain obligations on MTN with effect from May, 2013, which include not offering any differential pricing in its on-net and off-net mobile voice service. MTN was therefore directed to collapse its on-net and off-net tariff. “The  directive became necessary to promote fair competition, avoid any potential failure of the Nigerian telecoms market and improve quality of service,” the source said.

Recall that in February this year, following the failure of MTN, Airtel and Globacom to meet the various service quality on Key Performance Indicators (KPIs), the commission placed a ban on all promotions and bonus offers on the three networks until further notice.

However, recent monitoring of compliance status among telecoms operators by the NCC show glaring cases of violations of both the dominance obligations and the ban on promotions by MTN Nigeria, a situation that the telecoms regulator deems irksome.

The source further said in order to maintain a healthy competition within the Nigerian telecoms industry, it became necessary that MTN be directed to ensure that the rules of engagements are strictly obeyed.

NCC had therefore directed that MTN should withdraw all existing and ongoing promotions currently running on its network on or before Friday, June 20, 2014; and that MTN should ensure full compliance with the obligations under the commission’s 2013 Dominance determination which mandates them not to charge any discriminatory price between their on-net and off-net voice services. NCC warned that MTN must not embark on any action that might create any “calling club” effect on its network.

NCC insisted that MTN should take all measures to improve the present service quality performance of its networks”, the source said.

NCC however promised to communicate to MTN, any further decision regarding the observed violations.



Chukwudi Obi 
... Making SENSE of digital revolution!

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