The National Association of Telecommunication
Subscribers, (NATCOMS) has rejected the N65 per transaction charge on the
fourth withdrawal of another bank using ATM saying the CBN governor was
insensitive to the plight of consumers, and not in the interest of consumers of
banking services across the country DigitalSENSE Business News gathered.
In a statement made available toDigitalSENSE Business News, the association lambasted the CBN governor saying
that his action ‘to say the least is not consumer-centric’ and not in tandem with
international best practices (IBP).
The statement which was signed by the
association’s president Mr Deolu Ogunbanjo observed that the directive does not
portray him as a CBN Governor that will care for Consumers of banking services
in Nigeria insisting that the welcome gift the new Central Bank Governor should
be thinking of giving consumers of banking services in Nigeria is bank account
portability as it is currently done in other developed economies.
“This ATM charge regime is not in line with
international best practices (IBP) and is definitely not in the interest of consumers
of banking services in Nigeria. The N65 ATM withdrawal charge is punitive,
excessive profit-driven, exploitative and totally unacceptable as well as being
a terrible welcome gift from the new Central Bank Governor to consumers of
banking services in Nigeria. He should take a cue from his colleague in the
Nigerian Communication Commission – Dr. Eugene Juwah who introduced mobile
number portability in Nigeria’s Telecoms sector in line with international best
practices”, he said.
Chukwudi Obi
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